SurgeryInFrance (86)
Medical Travel Agency, United Kingdom

I had been stuffering from a very painful left hip for quite sometime. I read an article about Hip Replacement in the Times newspaper.
I wrote an email explaining my condition and within a month I was in France, Toulon to be exact where I had a total left hip
replacement. I was met by Laurent who made me feel totally at ease. I had various pre-op procedures - blood tests and X-rays of my
hip. I then met the surgeon, Dr Michaut, who was going to perform the operation where everything was explained to me in great detail. I
was accompanied by Laurent at all times who dealt with everything. I spent the weekend left to my own devices so I enjoyed the glorious
weather and did some sight seeing around Toulon. On the Sunday afternoon I was taken to the hospital by Laurent and to my room with
private bathroom. It was bright and airy. Laurent made me feel so at home with a Pandora's box full of "home " comforts. English tea,
salt and pepper, my favourite Sodoku puzzles and much more. I was also able to Face Time my family back in England because of the "hub"
that Laurent had set up in my room. I had the operation on the Monday and was out of bed the next day sitting in a chair. I stayed in
hospital for the week and then travelled by train and met my husband in Lille on the following Saturday. I cannot fault my stay in
hospital. My post operative care was superb and all the nurses and doctors, physiotherapists etc were friendly and spoke English. All
the while Laurent visited me every day. The food was very good too. Since my return to England I have progressed very well and am
walking my very lively dog, going to the gym and gardening amongst other things. I would totally recommend Surgery in France - Hospital
Prive Toulon Hyeres and cannot praise Laurent and all the staff enough. As Laurent said "When I meet you I see the pain etched on your
face but after the operation it has gone" I will say no more but a very big thank you.
 

Reviewer: Username: Veronica Age: 55 yrs and above Location: Suffolk UK Gender: female Operation or treatment: Total hip replacement

Ratings: Outcome of treatment: Quality of care: Value for money: Patient Communication: Hospital/clinic environment:

 
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Very well organised. Laurent was always there to ensure everything ran smoothly. The doctors were all lovely, & the nurses friendly.
The surgeon was very jolly & reassuring & took time to explain everything.
 

Reviewer: Username: Sixpence Age: 55 yrs and above Location: Suffolk Gender: female Operation or treatment: LaparoscopicCholecystectomy

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The experience my wife and I had with Laurent and Surgery in France was unique as well as the quality of care in all respects, from the
very first contact to the the farewell at the airport. By this I mean I was struggleing with hip pain and frustrated that I would not
be able to get back to work in the near future,I did try various avenues and found it to be very expensive. My brother found the
information for me regarding Surgery in France in which it never entered my mind.I did have reservations,I admit,until the moment of
contact with Laurent who put my mind at ease with his easy going manner and his experience within this global industry. From the very
beginning he explained in every detail regarding travel,transfers to and from airport,the Hotel in Toulon which he booked for us. The
Hospital and the medical tests were also booked way in advance relieving any stress. The day of the op Laurent took us to the
Hospital and when needed he would translate for us which was only needed on the odd occasion.The operation was sucessfully completed and
all the staff within the Hospital were amazing and I can only say a massive THANKYOU to all of them. Laurent is a great guy and
would always be at the end of a phone if you needed any help. There is more I could say but the main unique part of our experience
was do not have any worries referernce going to France as Laurent has it all covered.
 

Reviewer: Username: Toulon Age: 55 yrs and above Location: Maidstone, UK Gender: male Operation or treatment: Total hip replacement (anterior)

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Professional efficient friendly service and treatment from start to finish couldn’t fault a thing I would recommend “
SurgeryInFrance “ to anyone
 

Reviewer: Username: Steve Age: 55 yrs and above Location: Woodbridge Suffolk UK Gender: male Operation or treatment: Replacement hip

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From start to finish I was impressed with how well organised every thing was ,from first contact with Laurent Locke who kept me up to
date with information meeting us at the airport and organising everything when we were in Toulon. The Hospital and all the staff there
from surgeons to cleaners were excellent plus the Hotel we stayed at which Laurent booked us into was fine and central all in all I
would recommend surgery in France to any one who is waiting for surgery Gareth Slimmon
 

Reviewer: Username: Gas Age: 55 yrs and above Location: Holyhead North Wales UK Gender: male Operation or treatment: as above

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Couldn't recommend this service enough. Great communications , superb treatment and found the experience without worry. Am having the
other hip replaced by the same company
 

Reviewer: Username: Westhamboy Age: 45-54 Location: toulon france Gender: male Operation or treatment: As above

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When I returned to Toulon to have my second hip replaced there, I wasn't worried - I knew the high standard of care to expect. Great
hospital, staff, and superb, kind and well-organised care from SurgeryInFrance's Laurent, all worked so well. I've made a second
excellent recovery, and feel that deciding to have both operations via SurgeryInFrance was absolutely the best health decision I could
have made.
 

Reviewer: Username: BarbaraH Age: 55 yrs and above Location: Gairloch, Scotland Gender: female Operation or treatment: Hip replacement

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Having had a hip replacement with Surgery in France the year before I was very confident and happy to be returning for a shoulder
replacement with the same surgeon.I was not to be disappointed the quality of care and expertise of the surgeon was exemplary.
Everything ran smoothly and efficiently and Laurent was always there to transport you, help and explain, as well as being very good
company. The hospital is very pleasant, efficient and the staff excellent and kind. The care and phisio could not be better. The
operation took a bit longer than the hip to recover from, which was expected, but now 3 months on my shoulder is almost back to normal
and it was easy to get the required phisio on the National Health when I returned to the UK. I would recommend Surgery in France to
anyone who requires treatment, as the whole experience is excellent. June
 

Reviewer: Username: New Shoulder Age: 55 yrs and above Location: Suffolk Gender: female Operation or treatment: Complete shoulder replacement

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I had my second hip replacement in September, the first one was done in January 17. Both of them are a total success in every way. It
was all arranged by Laurent at Surgery in France, the initial consultation, X-rays and admission into hospital. Laurent was on hand at
every step to provide translation and reassurance. The surgeon, Dr Michaut was excellent, very caring, and I had every confidence in
him. The clinic was very comfortable, I had a super private room and en suite bathroom, Laurent very thoughtfully provided an English
kettle, tea and coffee, as well as memory sticks so I could watch English movies on the tv! Laurent took care of all the paperwork (
there was lots of it ! ) and all the formalities with appointments, admission, discharge and follow up prescriptions etc. He was very
efficient but most of all a very friendly and reassuring presence during what could have been a daunting experience, thanks to him it
all went smoothly and I was a very happy patient!
 

Reviewer: Username: Jane Age: 55 yrs and above Location: Macclesfield , UK Gender: female Operation or treatment: Total hip replacement

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Came across this company online and probably like most people was a little sceptical about its authenticity but how I was proved
wrong. I requested a quote and within 24 hours there it was with an offer of a date, name of hospital, name of consultant and even best
suggested airport for my area. From this information I decided to ring Lauren Loche the main facilitator of Surgery In France. This man
was terrific, he was confident, informative and very professional in all ways, which in turn filled me utter enthusiasm to get the job
done. Following this conversation Lauren gave me a few referees to call allowing me to further satisfy my mind. I telephoned a chap who
had a similar knee op and he talked to me with great confidence about his experience. With my knee getting more painful by the day, the
local NHS cancelling knee ops until possibly April 2018 I was not prepared to wait and booked myself in with Surgery in France. I was
met by Lauren at Marseille airport, and taken to Toulon checking me into a central decent hotel. Bloods were taken on the day, next day
I had x rays, saw the consultant, followed by the anaesthetist , amazing service. Operation was carried out 2 days later in hospital
the NHS would be proud of, small but oh so clean with terrific nurses and helpers. Physio was in my room day after operation, with
daily visits until my departure. Now at home knee 70% better but still early days, only 4 weeks post op. Working hard with rehab ,
daily exercises which of course is improving day by day. So pleased I contacted Surgery in France. My wife is so impressed she has
contact Lauren, she has knew hip booked in for February this year. watch this space. Thank you Lauren very much
 

Reviewer: Username: Roy Age: 55 yrs and above Location: Middleton On Sea, West Sussex Gender: male Operation or treatment: Partial Knee Replacement

Ratings: Outcome of treatment: Quality of care: Value for money: Patient Communication: Hospital/clinic environment:

 
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