SurgeryInFrance (89)
Medical Travel Agency, United Kingdom

After many years of painful limping and struggling on painkillers, and having been taken off the waiting list for surgery in the U.K.
(being offered physiotherapy instead) I was in a desperate state when I found Surgery In France. I was worried about taking this route
for treatment, but I’m extremely glad that I did. Everything about my experience was positive: the personalised care, the standard of
the facilities, the manner of the medical and nursing staff, and most importantly the outcome of the operation. The schedule of tests
and consultations was well organised and I was able to discuss my condition and planned treatment very openly with the surgeon and
anaesthetist. I was also provided with all the documentation and images to bring back with me. I was walking well after a few months,
and running again after three, and I’ve just completed my first competitive running event, after many years of being unable to run
without immense pain. In my opinion the very helpful and stress-free environment that was provided, as well as the excellent standard of
medical treatment, played a considerable part in my positive outcome, and I wouldn’t hesitate to recommend Surgery in France, or
indeed to go again should I need surgery in the future.
 

Reviewer: Username: Yvette Age: 45-54 Location: Shropshire Gender: female Operation or treatment: Total hip replacement, anterior approach.

Ratings: Outcome of treatment: Quality of care: Value for money: Patient Communication: Hospital/clinic environment:

 
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Bonjour Laurant, I am writing to sincerely thank you for your efforts during my visit to Toulon for my Total Knee Replacement. Your
professionalism and general organisational skills were outstanding. To be honest, having spoken to other people who had used the
services of Surgeryinfrance, I expected this to be the case. What I did not expect was your wonderful warmth, help and support
throughout the whole of my stay. It made the experience enjoyable, a strange thing to say about a traumatic surgical intervention, but
nonetheless absolutely true. All the staff from the exceptional surgeon, Dr Casalonga, through to the lady who did the cleaning were all
so friendly and in the case of the medical staff their experienced and attentive care was most appreciated. It was lovely to meet your
wife Karine and your old school friend Patrick. Both added to my enjoyment of the stay in Toulon. I am progressing well and have
visited my GP who, as a sailor, is keen to see Toulon. I’ve got stitches out, physio and blood tests this week so everything seems to
be in order. I still can’t play the piano, which I believe was one of the possible side effects you mentioned. Thanks again for
everything, I have already had enquiries from friends who are waiting TKR. Now that the 'Guinea Pig' has come through it successfully
everyone seems a lot more convinced that the French are pretty good at medicine after all. Au revoir till we meet at Stade Mayol
 

Reviewer: Username: Stade Mayol Age: 55 yrs and above Location: Wales Gender: male Operation or treatment: TKR

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Everything up to the operation went well, just like a well oiled machine. Laurent was on hand whenever needed and provided everthing
that I could possibily want. The operation appeared to go well but unfortunately later that same day, the hip dislocated. Whilst post
op problems are very rare, there is always a risk that they can occur so what happens then? In my case, Laurent and the surgeon came to
see me that evening not long after the dislocation and were actively working on a solution. It culminated in another operation at the
earlist opportunity. The issue was therefore overcome and I went on to recover as planned. I am now 4 months on from my operation and
cannot believe the difference that it has made to my life. I am, despite the problem, full of praise for Surgery in France and would go
back in a heart beat should my other hip need doing. I can’t recommend going to France for surgery highly enough. If you are thinking
about it, don’t hestitate; go for it!
 

Reviewer: Username: Stewart Age: 55 yrs and above Location: Anglesey, North Wales Gender: male Operation or treatment: Total Hip Replacement

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I had been stuffering from a very painful left hip for quite sometime. I read an article about Hip Replacement in the Times newspaper.
I wrote an email explaining my condition and within a month I was in France, Toulon to be exact where I had a total left hip
replacement. I was met by Laurent who made me feel totally at ease. I had various pre-op procedures - blood tests and X-rays of my
hip. I then met the surgeon, Dr Michaut, who was going to perform the operation where everything was explained to me in great detail. I
was accompanied by Laurent at all times who dealt with everything. I spent the weekend left to my own devices so I enjoyed the glorious
weather and did some sight seeing around Toulon. On the Sunday afternoon I was taken to the hospital by Laurent and to my room with
private bathroom. It was bright and airy. Laurent made me feel so at home with a Pandora's box full of "home " comforts. English tea,
salt and pepper, my favourite Sodoku puzzles and much more. I was also able to Face Time my family back in England because of the "hub"
that Laurent had set up in my room. I had the operation on the Monday and was out of bed the next day sitting in a chair. I stayed in
hospital for the week and then travelled by train and met my husband in Lille on the following Saturday. I cannot fault my stay in
hospital. My post operative care was superb and all the nurses and doctors, physiotherapists etc were friendly and spoke English. All
the while Laurent visited me every day. The food was very good too. Since my return to England I have progressed very well and am
walking my very lively dog, going to the gym and gardening amongst other things. I would totally recommend Surgery in France - Hospital
Prive Toulon Hyeres and cannot praise Laurent and all the staff enough. As Laurent said "When I meet you I see the pain etched on your
face but after the operation it has gone" I will say no more but a very big thank you.
 

Reviewer: Username: Veronica Age: 55 yrs and above Location: Suffolk UK Gender: female Operation or treatment: Total hip replacement

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Very well organised. Laurent was always there to ensure everything ran smoothly. The doctors were all lovely, & the nurses friendly.
The surgeon was very jolly & reassuring & took time to explain everything.
 

Reviewer: Username: Sixpence Age: 55 yrs and above Location: Suffolk Gender: female Operation or treatment: LaparoscopicCholecystectomy

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The experience my wife and I had with Laurent and Surgery in France was unique as well as the quality of care in all respects, from the
very first contact to the the farewell at the airport. By this I mean I was struggleing with hip pain and frustrated that I would not
be able to get back to work in the near future,I did try various avenues and found it to be very expensive. My brother found the
information for me regarding Surgery in France in which it never entered my mind.I did have reservations,I admit,until the moment of
contact with Laurent who put my mind at ease with his easy going manner and his experience within this global industry. From the very
beginning he explained in every detail regarding travel,transfers to and from airport,the Hotel in Toulon which he booked for us. The
Hospital and the medical tests were also booked way in advance relieving any stress. The day of the op Laurent took us to the
Hospital and when needed he would translate for us which was only needed on the odd occasion.The operation was sucessfully completed and
all the staff within the Hospital were amazing and I can only say a massive THANKYOU to all of them. Laurent is a great guy and
would always be at the end of a phone if you needed any help. There is more I could say but the main unique part of our experience
was do not have any worries referernce going to France as Laurent has it all covered.
 

Reviewer: Username: Toulon Age: 55 yrs and above Location: Maidstone, UK Gender: male Operation or treatment: Total hip replacement (anterior)

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Professional efficient friendly service and treatment from start to finish couldn’t fault a thing I would recommend “
SurgeryInFrance “ to anyone
 

Reviewer: Username: Steve Age: 55 yrs and above Location: Woodbridge Suffolk UK Gender: male Operation or treatment: Replacement hip

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From start to finish I was impressed with how well organised every thing was ,from first contact with Laurent Locke who kept me up to
date with information meeting us at the airport and organising everything when we were in Toulon. The Hospital and all the staff there
from surgeons to cleaners were excellent plus the Hotel we stayed at which Laurent booked us into was fine and central all in all I
would recommend surgery in France to any one who is waiting for surgery Gareth Slimmon
 

Reviewer: Username: Gas Age: 55 yrs and above Location: Holyhead North Wales UK Gender: male Operation or treatment: as above

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Couldn't recommend this service enough. Great communications , superb treatment and found the experience without worry. Am having the
other hip replaced by the same company
 

Reviewer: Username: Westhamboy Age: 45-54 Location: toulon france Gender: male Operation or treatment: As above

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When I returned to Toulon to have my second hip replaced there, I wasn't worried - I knew the high standard of care to expect. Great
hospital, staff, and superb, kind and well-organised care from SurgeryInFrance's Laurent, all worked so well. I've made a second
excellent recovery, and feel that deciding to have both operations via SurgeryInFrance was absolutely the best health decision I could
have made.
 

Reviewer: Username: BarbaraH Age: 55 yrs and above Location: Gairloch, Scotland Gender: female Operation or treatment: Hip replacement

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